Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you acquire your own hosting server, you shall have more liberty in regards to what you could install and run when compared to a shared hosting account. With a shared service, you have access just to your own account, therefore you're not able to install server-side software. Even though this is not a problem for the majority of script-driven applications, there are some which have specific requirements and need certain software to be present on the web server either for some additional functionality or for them to work at all. If you have experience, you'll not have any troubles to run the machine, but if you don't, you may simply not have the capabilities to handle everything and use the script applications that you want. If that is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any difficulties that you may encounter.
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Installation and Troubleshooting in VPS Hosting
The upgrade could be ordered for any one of the
virtual private server packages regardless of the OS and CP which you have picked or the task that you need to be performed as our admins will aid you with everything associated with the software on the hosting server. This includes, but isn't limited to, setting up third-party applications, setting up hosting server options, troubleshooting scripts when they don't work efficiently, etcetera. The upgrade provides 60 minutes of work and if a particular task requires less time, the rest of the minutes shall be available for the future and will be listed in the VPS billing CP. You may use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which provides thirty minutes of custom work on your server. This way, you can work on your websites without worrying that you will not be able to use some app or losing time on technical issues.
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Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any one of the
Linux dedicated hosting services which we offer at any time that you need it. In the event that you need any custom work from our administrators right after your hosting server is set up, you can get the upgrade during the server signup procedure, or when you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your machine, so in case you experience any issues to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our specialists will be able to assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in the event that you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it comes with.